Privacy Policy
Introduction
Speareat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.
Information We Collect
Location Information
Speareat is a location-based audio tour application. To provide our core functionality, we collect and process your location data:
- When-in-use location only: We collect your precise location only while you are actively using the App. This allows us to show your current position on the map and help you navigate to tour locations.
- No background tracking: We do NOT collect your location when the app is closed or in the background.
You have full control over location permissions and can disable them at any time through your device settings. The app will still function without location access, but the "locate me" feature on the map will be unavailable.
Usage and Analytics Data
Analytics data is only collected if you give explicit consent. On first launch, the app presents a consent prompt. If you decline, no analytics data is collected or sent to third parties.
We use third-party analytics services to understand how users interact with Speareat:
- Device information: Device type, operating system version, app-generated anonymous identifier
- App usage data: Features used, screens viewed, button taps, time spent in the app
- Tour interactions: Which tours you view, listen to, and complete
- Audio playback data: Play/pause events, listening progress, story completion
- Error and crash reports: Technical diagnostics when the app encounters errors
- Language preferences: Your chosen app language
We do NOT collect: your name or email address (unless you voluntarily provide it for the waitlist), photos, contacts, microphone or camera access, or payment information.
Waitlist Information (Optional)
If you choose to join our waitlist: we collect your email address to contact you about new releases, and the submission timestamp. This is entirely optional.
How We Use Your Information
- Core functionality — delivering location-based audio tour content, showing your position on the map, opening external navigation apps
- App improvement — understanding which features are most used, identifying and fixing bugs, optimising performance
- Communication — notifying waitlist members about new tours or features
- Analytics and research — understanding user behaviour, measuring engagement, A/B testing
Third-Party Services
Mixpanel (Analytics)
Tracks app usage and user behaviour. Only activates if you accept the in-app consent prompt. Privacy policy. To withdraw consent, uninstall and reinstall the app, or email support@metamaps.app.
Sentry (Error Monitoring)
Monitors app stability and detects crashes. Collects error logs, stack traces, device information. PII scrubbing enabled. Privacy policy.
Supabase (Backend Services)
Waitlist management only. Collects email addresses if you join the waitlist. Privacy policy.
OpenFreeMap (Maps)
Provides map tiles. Collects standard HTTP request data (IP address, tile coordinates). Open-source project using OpenStreetMap data. No user accounts or tracking.
Stripe (Donations — Optional)
When you choose to donate, you are redirected to Stripe's website in your browser. We never see, collect, or store your payment information. Privacy policy.
Data Retention
- Location data: Processed in real-time on your device only; never stored on our servers
- Analytics data: Retained by Mixpanel (typically 5 years)
- Error reports: Retained by Sentry for up to 90 days
- Waitlist emails: Retained until you request removal
- App preferences: Stored locally; deleted when you uninstall
Your Rights and Choices
Location Permissions
iOS: Settings → Privacy & Security → Location Services → Speareat. Android: Settings → Apps → Speareat → Permissions → Location. We only request "While Using the App" permission. We never request background location tracking.
Analytics Consent
Decline on first launch, or withdraw consent by reinstalling the app. You can also email support@metamaps.app to request deletion of previously collected data.
Data Deletion
Uninstall the app (removes all local data) and email support@metamaps.app — we will delete your waitlist information and request deletion from our analytics providers.
European Users (GDPR)
If you are in the EEA, you have rights to access, rectify, erase, restrict processing, data portability, and object to processing. Legal bases: consent (analytics, location, waitlist), legitimate interests (error monitoring), contractual necessity (core tour service). Contact support@metamaps.app.
California Users (CCPA)
You have the right to know, delete, and opt-out of sale of personal information. Note: we do not sell your data. Contact support@metamaps.app.
Children's Privacy
Speareat is not directed to children under 13 (or 16 in the EEA). We do not knowingly collect information from children. Contact us immediately if you believe your child has provided personal information.
International Data Transfers
Speareat is operated from the United Kingdom. Data may be processed in the UK, United States (Mixpanel, Sentry, Supabase), and EU (Supabase servers). By using the app, you consent to these transfers.
Changes to This Policy
We may update this policy from time to time. We will update the "Last Updated" date and notify waitlist subscribers of material changes. Continued use constitutes acceptance.
Contact Us
Email: support@metamaps.app
App: Speareat
Developer: Metamaps LTD
Location: United Kingdom
For GDPR or CCPA requests, include "GDPR Request" or "CCPA Request" in your subject line. We respond within 30 days.
Summary (TL;DR)
What we collect:
- ✅ Location data (only while app is open)
- ✅ Anonymous app usage analytics (with consent)
- ✅ Error and crash reports
- ✅ Email address (only if you join the waitlist)
What we don't collect:
- ❌ Your name, identity, or personal profile
- ❌ Background location
- ❌ Photos, contacts, or messages
- ❌ Payment information
- ❌ Microphone or camera data
This privacy policy is designed to comply with GDPR (EU), CCPA (California), and UK data protection laws.